All items are printed by hand directly after you place your order. Therefore always check carefully whether you have ordered the correct size and color before you make your purchase. If you did make a mistake, please contact me immediately so that we can correct the error.
If the item does not turn out to be good, you have the right to return it within 14 days. The costs for returning are for your own account. We advise to send your return parcel with a Track & Trace code. This will be your proof when your return order is lost. If you don’t have this tracking information, CINNIG cannot be claimed responsible for lost packages.
In case you have requested a different color combination of T-shirt and print that I do not offer in the web shop, and therefore make it specially for you on request, return is not possible at all. This is because I can no longer sell the T-shirt to someone else.
Before I pack your T-shirt(s), I check them for damage or imperfections. I’ll only ship a printed T-shirt when it is 100% OK. If it appears that there is a damage or defect in the product, or that a mistake has been made on my side, please contact me. In this case, costs for the return shipment will of course be reimbursed by me.
The T-shirt that you send back can not be used, worn or damaged. Use the original box for the return and make sure you clearly state who the package is from. Send the article within 14 days after receipt to:
1121 KL Landsmeer